Nikhil, poussé par son ambition de toujours de créer sa propre marque de vêtements, a nommé la marque DE-PRINZ. Ce nom a une signification profonde, car il signifie "LE PRINCE" en anglais. Dérivé du mot néerlandais "DE", qui se traduit par "LE", et du mot allemand "PRINZ", qui signifie "PRINCE", le nom résume l'essence de la royauté et de l'exclusivité.

Le slogan de notre marque, "EMBRACE THE LUXURY", incarne notre philosophie fondamentale. Cela signifie notre engagement inébranlable à vous offrir un monde d'expériences de mode sophistiquées et opulentes. Chez DE-PRINZ, nous croyons que le luxe n'est pas seulement une question de possessions matérielles, mais plutôt d'adopter un style de vie qui respire l'élégance et le raffinement.

La formation de Nikhil joue un rôle crucial dans l'orientation de la marque. Diplômé d'un MASTER EN FASHION & LUXURY BUSINESS DE (MUNICH, ALLEMAGNE), il a acquis des connaissances théoriques inestimables dans le domaine de l'habillement et de la mode. Jyoti Solanki, maquilleuse bien connue et ENTREPRENEUR à succès, apporte sa profonde compréhension des tendances de la mode et son sens aigu des affaires à la table. Ayant dirigé sa propre entreprise, LETS MAKE YOU UP LLP, pendant plusieurs années, l'expertise de Jyoti complète parfaitement le flair créatif de Nikhil.

Ensemble, Nikhil et Jyoti collaborent étroitement pour concevoir chaque vêtement proposé par DE-PRINZ. Ils mettent en synergie leurs talents et prennent des décisions communes pour s'assurer que chaque pièce représente leur vision artistique collective. Cette approche collaborative garantit que nos clients reçoivent des designs uniques et captivants qui se démarquent de la foule.

Ce qui distingue DE-PRINZ, c'est notre engagement envers une intégration verticale complète. Nous avons un contrôle total sur l'ensemble du processus de production, de la conception des vêtements à la fabrication du tissu, en passant par la couture des vêtements et même l'impression de motifs et de motifs complexes. Notre usine de fabrication à la fine pointe de la technologie est dotée d'une technologie de pointe et d'artisans qualifiés qui donnent méticuleusement vie à chaque conception. En maintenant ce niveau de contrôle, nous pouvons garantir les plus hauts standards de qualité et de savoir-faire.

DE-PRINZ propose fièrement sa collection en ligne à des clients en INDE, au ROYAUME-UNI, en ALLEMAGNE, en FRANCE, au CANADA, aux ÉTATS-UNIS D'AMÉRIQUE et dans diverses parties de l'EUROUPE. Cependant, nous ne sommes pas limités au domaine virtuel. Conformément à nos plans d'expansion, nous ouvrirons bientôt trois magasins physiques dans des villes importantes comme Mumbai, Delhi et Pune. Ces magasins offriront une expérience de magasinage immersive et personnalisée, vous permettant d'être témoin de première main de notre savoir-faire exquis.

Nous vous invitons à embarquer dans un voyage mode pas comme les autres avec DE-PRINZ. Explorez notre collection méticuleusement conçue, conçue avec passion, créativité et un engagement indéfectible envers le luxe. C'est notre plus grand plaisir de vous apporter des vêtements exceptionnels qui reflètent votre style unique et vous aident à embrasser la véritable essence du luxe.

Nous sommes là pour vous aider ! Si vous avez des questions, des préoccupations ou des commentaires, n'hésitez pas à contacter notre équipe de support client. Nous nous efforçons de fournir une assistance rapide et efficace pour garantir que votre expérience d'achat avec nous soit transparente et agréable.

DISPONIBILITÉ DE L'ASSISTANCE CLIENT :

Lundi au vendredi : 8h00 à 12h00
Samedi et dimanche : 8h00 à 18h00

COORDONNÉES:

☎ TÉLÉPHONE : 12345678
✉ COURRIEL : support@deprinz.com

N'hésitez pas à nous contacter par téléphone ou par e-mail pendant nos heures de travail, et nous serons ravis de vous aider. Notre équipe d'assistance dédiée est là pour répondre à toutes vos questions, proposer des recommandations de produits, aider au suivi des commandes ou fournir une assistance pour tout autre problème que vous pourriez rencontrer.

Chez DE-PRINZ, nous apprécions votre satisfaction et nous nous engageons à fournir un excellent service client. Nous sommes impatients d'avoir de vos nouvelles et de vous fournir le soutien dont vous avez besoin pour une expérience de magasinage exceptionnelle.

DE-PRINZ - TERMS AND CONDITIONS:

Welcome to DE-PRINZ, your ultimate online shopping destination. These Terms and Conditions ("Terms") outline the rules and regulations governing your use of our e-commerce website (the "Website") and your relationship with DE-PRINZ ("we," "us," or "our"). By accessing or using our Website, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our Website.

ACCEPTANCE OF TERMS:

1.1. Acknowledgment: By accessing, browsing, or making any use of our Website, you acknowledge that you have read, understood, and accepted these Terms.

1.2. Changes: We reserve the right to modify these Terms at any time, and such changes will take effect when posted on the Website. Your continued use of the Website after any modifications constitutes your acceptance of the revised Terms.

Account Creation:

1.1. Account Setup:

To access specific features on our Website, you may need to create a user account. You are responsible for providing accurate and complete information during registration and keeping your account details up to date.

1.2. Account Security:

Safeguard your account login credentials. Notify us immediately if you suspect any unauthorized access or any security breaches involving your account.

ORERING PRODUCT:

1.1. Product Details:

While we strive for accuracy in product descriptions, pricing, and availability, we do not guarantee the absence of errors. We reserve the right to correct inaccuracies, modify product details, or cancel orders as necessary.

1.2. Order Confirmation:

When you place an order on our Website, you make an offer to purchase products. We retain the discretion to accept or decline any order, taking into account factors such as product availability, pricing discrepancies, or suspected fraudulent activity.

1.3. Payment:

By placing an order, you agree to pay the total amount specified, inclusive of applicable taxes and shipping charges. Payment methods accepted are listed on the Website.


INTELLECTUAL PROPERTY:

1.1 Ownership:

All content, logos, trademarks, and intellectual property on the Website belong to DE-PRINZ. You may not use, reproduce, or distribute our intellectual property without our prior written consent.

TRMINATION:

1.1 Termination:

We reserve the right to terminate your account and access to the Website at our discretion, without notice, for any reason, including violations of these Terms.

Protecting your privacy is important to DE-PRINZ, and we are committed to ensuring the security and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our e-commerce website (www.deprinz.com) This Privacy Policy applies to our users in India. By accessing or using our Website, you consent to the practices described herein.

1. Information We Collect:

1.1. Personal Information: We may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase or register an account.

1.2. Browsing Information: We may collect non-personal information, such as your IP address, browser type, operating system, and pages visited, to improve your browsing experience.

2. How We Use Your Information:

2.1. Order Processing: We use your personal information to process and fulfill your orders, including shipping, invoicing, and customer support.

2.2. Communications: We may use your contact information to send order confirmations, updates, and promotional materials. You can opt out of marketing communications at any time.

2.3. Improvements: Non-personal information helps us improve our Website, products, and services to better serve your needs.

3. Disclosure of Your Information:

3.1. Service Providers: We may share your personal information with third-party service providers to facilitate order processing, payment processing, shipping, and other services related to our Website.

3.2. Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety or that of others.

4. Data Security:

4.1. We implement security measures to protect your data, including encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Cookies:

5.1. We may use cookies to collect information about your browsing behavior and enhance your experience on our Website. You can manage your cookie preferences through your browser settings.

6. Third-Party Links:

6.1. Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of these third-party websites.

7. Your Rights:

7.1. You have the right to access, correct, or delete your personal information. To exercise these rights or make inquiries about your data, please contact us at [Insert Contact Information].

8. Children's Privacy:

8.1. Our Website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13.

9. Changes to this Privacy Policy:

9.1. We may update this Privacy Policy to reflect changes in our data practices. We will notify you of any material changes by posting an updated policy on our Website. Your continued use of our Website following such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us:

10.1. For questions, concerns, or requests related to this Privacy Policy, please contact us at support@deprinz.com

We are dedicated to protecting your privacy and ensuring the security of your personal information. Thank you for choosing DE-PRINZ.

Thank you for shopping with DE-PRINZ. We strive to provide you with the best products and services. Please review our Return and Refund Policy carefully before making a purchase. By placing an order on our website, you agree to abide by the terms outlined in this policy.

1. Return Period

1.1. You may return a product purchased from DE-PRINZ within 5 days from the date of delivery. After this period, no returns will be accepted under any circumstances.

2. Eligibility for Return

2.1. To be eligible for a return, the product must be in its original condition, unopened, and unused, with all original packaging and tags intact.

3. Initiation of Return

3.1. To initiate a return, please follow these steps:

• Contact our customer support team at support@deprinz.com within the 5-day return period to request a return authorization.
• Provide your order number and a detailed reason for the return.
• Wait for instructions on how to proceed with the return, including the return address and any additional information.

4. Return Shipping

4.1. Customers are responsible for the cost of return shipping unless the product received is defective or damaged.

4.2. Ensure that the product is securely packaged to prevent damage during transit. We recommend using a trackable shipping service to guarantee safe return delivery.

5. Inspection and Processing

5.1. Once we receive the returned product, it will undergo an inspection to ensure it meets the eligibility criteria stated in section 2.

5.2. If the returned product is deemed eligible, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used during the purchase.

6. Refund

6.1. Refunds will include the product price and any applicable taxes. Shipping charges are non-refundable, except in cases where the product received was defective or damaged.

7. Non-Returnable Items

7.1. The following items are non-returnable:

• Products that have been used, altered, or are not in their original condition.
• Products returned after the 5-day return period has elapsed.

8. Defective or Damaged Products

8.1. If you receive a defective or damaged product, please contact our customer support team at support@deprinz.com within 5 days of delivery. We will provide instructions for returning the item and arrange for a replacement or refund, including shipping costs.

9. No Returns After 5 Days

9.1. After the 5-day return period, we do not accept returns or provide refunds under any circumstances. Please ensure that you thoroughly inspect and test your purchase within this timeframe.

10. Contact Us

10.1. If you have any questions or require further assistance regarding our Return and Refund Policy, please contact our customer support team at support@deprinz.com

We value your business and aim to provide the best possible shopping experience. Thank you for choosing DE-PRINZ.

At DE-PRINZ, we are committed to delivering your orders promptly and efficiently. This Shipping and Delivery Policy outlines our procedures and expectations for shipping and delivery within India. We collaborate with trusted logistics partners such as Delhivery, Blue Dart, E-com, and others to ensure your orders are delivered in a timely manner.

1. Shipping Locations:

1.1. We currently ship our products to locations within India only. International shipping is not available at this time.

2. Order Processing Time:

2.1. Orders are typically processed within 4-5 business days after payment confirmation. Please note that processing times may vary depending on the product and its availability.

3. Shipping Methods:

3.1. We offer various shipping methods through our logistics partners. During the checkout process, you can select the preferred shipping method, and the estimated delivery time will be provided.

4. Shipping Charges:

4.1. Shipping charges, if applicable, will be calculated based on the selected shipping method, the product's weight and dimensions, and the destination address. You will find the shipping charges clearly indicated during the checkout process.

5. Tracking Orders:

5.1. After your order is shipped, you will receive a shipping confirmation email or SMS containing a tracking number. This tracking number allows you to monitor the status of your order on the logistics provider's website.

6. Estimated Delivery Time:

6.1. We strive to provide accurate delivery estimates. In most cases, you can expect to receive your order within 4-5 business days from the date of shipment. Actual delivery times may vary depending on your location and the chosen logistics partner.

7. Delivery Partners:

7.1. We work with reputed logistics partners to ensure timely and reliable delivery:

Delhivery
Blue Dart
E-com

8. Delivery Attempts:

8.1. If the recipient is unavailable during the initial delivery attempt, our logistics partners will make additional attempts to deliver your order. Please ensure that someone is available to receive the delivery or provide alternative delivery instructions.

9. Non-Delivery and Return:

9.1. In cases of unsuccessful delivery attempts or if the recipient refuses to accept the delivery, the order may be returned to us. Additional charges may apply for re-delivery.

10. Delayed or Missing Shipments:

10.1. While we collaborate with reliable logistics partners, unexpected circumstances like adverse weather conditions or natural disasters may lead to shipping delays. If you experience a delay or believe your shipment is missing, please reach out to our customer support team at [Insert Contact Information].

11. Contact Us:

11.1. If you have any questions or concerns related to our Shipping and Delivery Policy or a specific order, please do not hesitate to contact our customer support team at support@deprinz.com

We are dedicated to providing you with a smooth and efficient shipping and delivery experience. Thank you for choosing DE-PRINZ.