WELCOME TO DE-PRINZ:

WHERE LUXURY MEETS AFFORDABILITY!

At DE-PRINZ, we invite you to indulge in the world of luxury without compromising on your budget. Our mission is simple but profound: to offer you exquisite, high-quality clothing and luxury apparel that won't break the bank. We're not just an e-commerce website; we're a brand that's dedicated to crafting excellence from start to finish.

CRAFTED IN-HOUSE FOR UNPARALLELED QUALITY:

What sets DE-PRINZ apart is our unwavering commitment to in-house craftsmanship. We don't outsource any aspect of our production process. From weaving our fabric to stitching our garments, designing our products, and printing our creations, every step is carefully managed by our dedicated team. This ensures that every item you purchase from us is a testament to superior quality and craftsmanship.

THE MEANING BEHIND DE-PRINZ:

The name "DE-PRINZ" carries a rich and meaningful history. "De" is the Dutch word translates to "the" in English language and "Prinz" is a German word means "prince" in English language. DE-PRINZ encapsulates not just a brand but a vision of princely luxury that transcends linguistic and cultural boundaries. Our founder name is " PRINCE " hailing from Delhi NCR, embarked on this journey with a dream of creating a clothing brand that redefines luxury.

He pursued this dream with unwavering dedication, earning a master's degree in fashion and luxury business from EU BUSINESS SCHOOL in Munich, Germany. Equipped with theoretical knowledge and fueled by passion, he began building DE-PRINZ from the ground up. With years of experience in various business ventures, he brought a unique perspective to the world of fashion.

A TEAM COMMITTED TO EXCELLENCE:

DE-PRINZ is more than just an individual; it's a collective effort of a passionate and skilled team. Our dedicated staff is wholeheartedly committed to ensuring that every garment bearing the DE-PRINZ name meets the highest standards of quality, design, and craftsmanship.

DIRECT FROM US TO YOU:

We take pride in delivering our products directly to you, without intermediaries. By keeping our processes in-house and maintaining bulk quantities of every product, we can offer you affordable luxury without compromising on quality.

A BRIGHT FUTURE AWAITS:

As we embark on this exciting journey, we envision a future where DE-PRINZ becomes synonymous with accessible luxury. Our commitment to creating exceptional clothing that you'll love is unwavering. We invite you to explore our diverse collection and experience the DE-PRINZ difference for yourself.

Thank you for choosing DE-PRINZ. Your journey towards luxury, affordability, and impeccable style begins here.

 

 

We are here to assist you! If you have any questions, concerns, or feedback, please don't hesitate to get in touch with our customer support team. We strive to provide prompt and efficient assistance to ensure your shopping experience with us is seamless and enjoyable.

CUSTOMER SUPPORT AVAILABILITY:

Monday to Friday: 8:00 am to 12:00 am
Saturday and Sunday: 8:00 am to 6:00 pm

CONTACT INFORMATION:

✉ EMAIL: support@deprinz.com

☎ PHONE: +91 9582228824

🏠 ADDRESS: KH No. 2908 2909, Village Karhera Mohan Nagar, Ghaziabad, Uttar Pradesh 201007

Feel free to reach out to us via phone or email during our working hours, and we'll be delighted to assist you. Our dedicated support team is here to address any queries you may have, offer product recommendations, help with order tracking, or provide assistance with any other concerns you might encounter.

At DE-PRINZ, we value your satisfaction and are committed to providing excellent customer service. We look forward to hearing from you and providing the support you need for an exceptional shopping experience.

DE-PRINZ - TERMS AND CONDITIONS:

Welcome to DE-PRINZ, your ultimate online shopping destination. These Terms and Conditions ("Terms") outline the rules and regulations governing your use of our e-commerce website (the "Website") and your relationship with DE-PRINZ ("we," "us," or "our"). By accessing or using our Website, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our Website.

ACCEPTANCE OF TERMS:

1.1. Acknowledgment: By accessing, browsing, or making any use of our Website, you acknowledge that you have read, understood, and accepted these Terms.

1.2. Changes: We reserve the right to modify these Terms at any time, and such changes will take effect when posted on the Website. Your continued use of the Website after any modifications constitutes your acceptance of the revised Terms.

Account Creation:

1.1. Account Setup:

To access specific features on our Website, you may need to create a user account. You are responsible for providing accurate and complete information during registration and keeping your account details up to date.

1.2. Account Security:

Safeguard your account login credentials. Notify us immediately if you suspect any unauthorized access or any security breaches involving your account.

ORERING PRODUCT:

1.1. Product Details:

While we strive for accuracy in product descriptions, pricing, and availability, we do not guarantee the absence of errors. We reserve the right to correct inaccuracies, modify product details, or cancel orders as necessary.

1.2. Order Confirmation:

When you place an order on our Website, you make an offer to purchase products. We retain the discretion to accept or decline any order, taking into account factors such as product availability, pricing discrepancies, or suspected fraudulent activity.

1.3. Payment:

By placing an order, you agree to pay the total amount specified, inclusive of applicable taxes and shipping charges. Payment methods accepted are listed on the Website.


INTELLECTUAL PROPERTY:

1.1 Ownership:

All content, logos, trademarks, and intellectual property on the Website belong to DE-PRINZ. You may not use, reproduce, or distribute our intellectual property without our prior written consent.

TRMINATION:

1.1 Termination:

We reserve the right to terminate your account and access to the Website at our discretion, without notice, for any reason, including violations of these Terms.

Protecting your privacy is important to DE-PRINZ, and we are committed to ensuring the security and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our e-commerce website (www.deprinz.com) This Privacy Policy applies to our users in India. By accessing or using our Website, you consent to the practices described herein.

1. Information We Collect:

1.1. Personal Information: We may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase or register an account.

1.2. Browsing Information: We may collect non-personal information, such as your IP address, browser type, operating system, and pages visited, to improve your browsing experience.

2. How We Use Your Information:

2.1. Order Processing: We use your personal information to process and fulfill your orders, including shipping, invoicing, and customer support.

2.2. Communications: We may use your contact information to send order confirmations, updates, and promotional materials. You can opt out of marketing communications at any time.

2.3. Improvements: Non-personal information helps us improve our Website, products, and services to better serve your needs.

3. Disclosure of Your Information:

3.1. Service Providers: We may share your personal information with third-party service providers to facilitate order processing, payment processing, shipping, and other services related to our Website.

3.2. Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety or that of others.

4. Data Security:

4.1. We implement security measures to protect your data, including encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Cookies:

5.1. We may use cookies to collect information about your browsing behavior and enhance your experience on our Website. You can manage your cookie preferences through your browser settings.

6. Third-Party Links:

6.1. Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of these third-party websites.

7. Your Rights:

7.1. You have the right to access, correct, or delete your personal information. To exercise these rights or make inquiries about your data, please contact us at [Insert Contact Information].

8. Children's Privacy:

8.1. Our Website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13.

9. Changes to this Privacy Policy:

9.1. We may update this Privacy Policy to reflect changes in our data practices. We will notify you of any material changes by posting an updated policy on our Website. Your continued use of our Website following such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us:

10.1. For questions, concerns, or requests related to this Privacy Policy, please contact us at support@deprinz.com

We are dedicated to protecting your privacy and ensuring the security of your personal information. Thank you for choosing DE-PRINZ.

Thank you for shopping with DE-PRINZ. We strive to provide you with the best products and services. Please review our Return and Refund Policy carefully before making a purchase. By placing an order on our website, you agree to abide by the terms outlined in this policy.

1. Return Period

1.1. You may return a product purchased from DE-PRINZ within 5 days from the date of delivery. After this period, no returns will be accepted under any circumstances.

2. Eligibility for Return

2.1. To be eligible for a return, the product must be in its original condition, unopened, and unused, with all original packaging and tags intact.

3. Initiation of Return

3.1. To initiate a return, please follow these steps:

• Contact our customer support team at support@deprinz.com within the 5-day return period to request a return authorization.
• Provide your order number and a detailed reason for the return.
• Wait for instructions on how to proceed with the return, including the return address and any additional information.

4. Return Shipping

4.1. Customers are responsible for the cost of return shipping unless the product received is defective or damaged.

4.2. Ensure that the product is securely packaged to prevent damage during transit. We recommend using a trackable shipping service to guarantee safe return delivery.

5. Inspection and Processing

5.1. Once we receive the returned product, it will undergo an inspection to ensure it meets the eligibility criteria stated in section 2.

5.2. If the returned product is deemed eligible, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used during the purchase.

6. Refund

6.1. Refunds will include the product price and any applicable taxes. Shipping charges are non-refundable, except in cases where the product received was defective or damaged.

7. Non-Returnable Items

7.1. The following items are non-returnable:

• Products that have been used, altered, or are not in their original condition.
• Products returned after the 5-day return period has elapsed.

8. Defective or Damaged Products

8.1. If you receive a defective or damaged product, please contact our customer support team at support@deprinz.com within 5 days of delivery. We will provide instructions for returning the item and arrange for a replacement or refund, including shipping costs.

9. No Returns After 5 Days

9.1. After the 5-day return period, we do not accept returns or provide refunds under any circumstances. Please ensure that you thoroughly inspect and test your purchase within this timeframe.

10. Contact Us

10.1. If you have any questions or require further assistance regarding our Return and Refund Policy, please contact our customer support team at support@deprinz.com

We value your business and aim to provide the best possible shopping experience. Thank you for choosing DE-PRINZ.

At DE-PRINZ, we are committed to delivering your orders promptly and efficiently. This Shipping and Delivery Policy outlines our procedures and expectations for shipping and delivery within India. We collaborate with trusted logistics partners such as Delhivery, Blue Dart, E-com, and others to ensure your orders are delivered in a timely manner.

1. Shipping Locations:

1.1. We currently ship our products to locations within India only. International shipping is not available at this time.

2. Order Processing Time:

2.1. Orders are typically processed within 4-5 business days after payment confirmation. Please note that processing times may vary depending on the product and its availability.

3. Shipping Methods:

3.1. We offer various shipping methods through our logistics partners. During the checkout process, you can select the preferred shipping method, and the estimated delivery time will be provided.

4. Shipping Charges:

4.1. Shipping charges, if applicable, will be calculated based on the selected shipping method, the product's weight and dimensions, and the destination address. You will find the shipping charges clearly indicated during the checkout process.

5. Tracking Orders:

5.1. After your order is shipped, you will receive a shipping confirmation email or SMS containing a tracking number. This tracking number allows you to monitor the status of your order on the logistics provider's website.

6. Estimated Delivery Time:

6.1. We strive to provide accurate delivery estimates. In most cases, you can expect to receive your order within 4-5 business days from the date of shipment. Actual delivery times may vary depending on your location and the chosen logistics partner.

7. Delivery Partners:

7.1. We work with reputed logistics partners to ensure timely and reliable delivery:

Delhivery
Blue Dart
E-com

8. Delivery Attempts:

8.1. If the recipient is unavailable during the initial delivery attempt, our logistics partners will make additional attempts to deliver your order. Please ensure that someone is available to receive the delivery or provide alternative delivery instructions.

9. Non-Delivery and Return:

9.1. In cases of unsuccessful delivery attempts or if the recipient refuses to accept the delivery, the order may be returned to us. Additional charges may apply for re-delivery.

10. Delayed or Missing Shipments:

10.1. While we collaborate with reliable logistics partners, unexpected circumstances like adverse weather conditions or natural disasters may lead to shipping delays. If you experience a delay or believe your shipment is missing, please reach out to our customer support team at [Insert Contact Information].

11. Contact Us:

11.1. If you have any questions or concerns related to our Shipping and Delivery Policy or a specific order, please do not hesitate to contact our customer support team at support@deprinz.com

We are dedicated to providing you with a smooth and efficient shipping and delivery experience. Thank you for choosing DE-PRINZ.